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Shipping Information

Important Shipping Information

The following information was updated on January 12, 2023 and includes new information on our shipping policies. Please read it carefully. 

Some products listed in the NSCS Store are held in inventory in our warehouse (for example, Graduation Regalia). You may select from three different shipping options: USPS Priority Mail, UPS Ground, or UPS 2-Day Air. 

For those products, orders received before 12pm Eastern time (9am Pacific) will process and ship the next business day; orders received after 12pm Eastern time (9am Pacific) will be processed and ship in two (2) business days. There are no exceptions and orders cannot be rushed as we use a third-party warehouse company to receive and process all in-stock productsOrders are processed Monday-Friday only. Orders received after 12pm Eastern time (9am Pacific) on Friday will not be processed until the following Tuesday.

Shipping time estimates do not include the time to receive and process an order. In general, you can expect your order to be received and processed in 1-2 business days, and then it will take an additional 2-7 business days, depending on your selected shipping method, for your order to arrive.

Please note that UPS does not deliver to P.O. Boxes. If you are shipping to a P.O. Box, please select USPS Priority Mail.

Some products in our store are Print-on-Demand and these products are created only once you place your order. These products ship from different facilities.

The fulfillment times are within the 2–7 business day timeframe to create the product plus shipping. There is an estimate of the expected delivery shown with each item. However, if you order multiple products within one (1) order, there may be a slight delay in delivery. If you haven't received your order after 14 days, get in touch with us at store@nscs.org. Let us know about your delayed shipment with your order number and we'll check it out. We may ask you to wait a few more days to receive the order. 

****If you order graduation regalia and print on demand products in the same transaction, the system will default to the least expensive shipping option. You will not have the option to select your shipping type. If you are in a rush to receive your graduation regalia, we suggest you order those products only in order to select the appropriate shipping option.

Should you have any other questions, please email store@nscs.org.